Faq’s

1. What types of courses does TGS Learning UK offer?
TGS Learning UK offers a wide range of professional development courses, including business management, project management, IT certifications, leadership, HR, and soft skills training. Courses are available for both individuals and organisations.

2. How do I register for a course?
You can register for a course through our website by selecting your desired course and following the step-by-step registration process. Alternatively, you can contact our admissions team for assistance.

3. Are your qualifications recognised in the UK and internationally?
Yes, our qualifications are recognised by industry-leading accreditation bodies and are widely accepted across the UK and internationally. TGS Learning UK strives to provide top-quality training that meets global standards.

4. Can I speak to a course advisor before enrolling?
Absolutely! Our course advisors are available to discuss your options, help you choose the right course, and answer any questions. You can reach them via phone, email, or by booking an appointment.

5. Do you offer both in-person and online training?
Yes, we offer both in-person and online training options. You can choose the mode of delivery that best suits your learning style and schedule.

1. How long do your courses typically last?
Our courses vary in length depending on the subject matter. Typically, our professional development courses range from one day to several weeks. Detailed course durations can be found on the individual course pages.

2. Will I receive a certificate upon completion?
Yes, upon successful completion of a course, you will receive a certificate issued by TGS Learning UK. Some courses may also offer CPD (Continuing Professional Development) points.

3. Can I switch my course after enrolling?
We understand that sometimes your needs may change. If you'd like to switch courses, please contact our team as soon as possible. We will do our best to accommodate your request, though conditions may apply depending on the course and timing.

4. What if I miss a class or session?
If you miss a class, you can catch up by accessing recorded sessions (for online courses) or by reaching out to our course coordinator for assistance with any missed content.

5. Are there any prerequisites for enrolling?
Some of our advanced courses may require prior experience or qualifications. Details on course prerequisites can be found on the course description page or by contacting our admissions team.

1. Do you offer specialised or advanced training in areas like project management, IT, or leadership?
Yes, we offer advanced and specialised training in areas such as project management (including PMP and Agile), IT certifications (like CompTIA and Cisco), leadership development, and more. Visit the relevant course pages for details.

2. Are your advanced courses CPD accredited?
Many of our advanced courses are CPD accredited. You will receive CPD points upon successful completion, which are recognised by professional organisations across various industries.

3. Can companies enrol employees in group training programmes?
Yes, we offer group training solutions tailored to your company’s needs. We can design bespoke programmes or provide courses for teams, with the flexibility to deliver them on-site or virtually.

4. Do advanced courses include assessments or project work?
Yes, most of our advanced courses include assessments, exams, or project work to ensure you gain practical skills and knowledge. Specific assessment requirements are detailed in the course syllabus.

5. What kind of support is available for complex topics?
For more complex topics, we provide additional support, including tutor office hours, one-on-one coaching sessions, and access to a community forum. We aim to ensure that every learner has the resources to succeed.

1. What is your cancellation and refund policy?
You can cancel your course enrolment within a specified time before the course start date for a full refund, minus any applicable administrative fees. Please refer to our full cancellation and refund policy for exact details.

2. How does TGS Learning UK handle personal data?
We take your privacy seriously. We collect, process, and store your personal data in accordance with the GDPR. Your data will only be used for purposes related to course enrolment and communication and will not be shared with third parties without your consent.

3. Do you have policies for accessibility and inclusivity?
Yes, we are committed to providing an inclusive learning environment. If you require any adjustments or additional support during your training, please let us know so we can accommodate your needs.

4. What happens if a course is rescheduled or cancelled?
If a course is rescheduled or cancelled, we will inform you in advance and offer alternative dates or a full refund. We strive to minimise disruptions to your learning experience.

5. Are your trainers qualified and certified?
All of our trainers are highly qualified and experienced professionals in their respective fields. They hold relevant certifications and have practical experience to provide real-world insights into their teaching.

1. What methods of payment are accepted?
We accept a range of payment methods, including credit/debit cards, bank transfers, and PayPal. For company enrolments, we also accept purchase orders.

2. Do you offer instalment plans or employer-sponsored payments?
Yes, we offer flexible payment plans for certain courses. If your employer is sponsoring your training, we can arrange direct billing or invoicing for group bookings.

3. Are there any discounts for early registration or group bookings?
Yes, we offer early bird discounts for courses booked in advance and provide special rates for group bookings. Please contact us for more information on current offers.

4. Can I get a receipt or invoice for my payment?
Yes, a receipt or invoice will be provided upon payment. You can access it directly from your account or request it via our support team.

5. Are there any hidden charges?
No, there are no hidden charges. All costs related to your course enrolment are transparent, and you will be informed of the full price before completing your payment.

1. What are the terms and conditions for course enrolment?
Our terms and conditions outline the rules and guidelines for enrolling in and completing courses. By registering, you agree to abide by these terms, which can be found on our website.

2. What is the policy on attendance and participation?
Regular attendance and active participation are key to successful course completion. Specific attendance policies vary by course and will be outlined in your course details.

3. How is student conduct managed during training sessions?
We expect all students to maintain a professional and respectful attitude during training sessions. Disruptive behaviour may lead to removal from the course. Our code of conduct is outlined in the student handbook.

4. Are there any usage restrictions on course materials?
Course materials are for personal use only and cannot be shared, copied, or redistributed without prior consent. These materials are copyrighted and protected by law.

5. What are the guidelines for using TGS Learning UK’s digital platforms?
Our digital platforms are intended for educational purposes. Users must not engage in any unlawful, harmful, or disruptive activities. Full platform usage guidelines are available on our website.